Mastaan Singh
Yuba City,CA
Summary
Proven team player with a track record of enhancing customer satisfaction at MacDonalds through exceptional customer service and efficient food preparation. Demonstrated leadership and collaboration skills, significantly improving team productivity. Mastered multitasking, ensuring high-quality service without compromising safety or cleanliness.
Overview
1
1
year of professional experience
Work History
Crew Member
MacDonalds
04.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
Education
Master Of Arts - English Literature
Garg Degree College
Laksar India04.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Initiative and Self-Motivation
- Leadership Qualities
- Drive-Thru Operations
- Food Preparation
- Store Opening and Closing
- Crew Leadership
- Safety
- Hospitality service expertise
- Complex Problem-Solving
- Order Management
- Cooking
- Positive Company Representation
- Food Running
- Order delivery practices
- Multitasking and Organization
- Team Player
Languages
Punjabi Hindi
Native or Bilingual
Timeline
Crew Member
MacDonalds
04.2022 - 06.2023
Master Of Arts - English Literature
Garg Degree College