MATEUS BALDRACO
Sahuarita,USA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew member
Culvers
10.2024 - Current
- Handled cash, credit, and mobile transactions accurately
- Ensured a smooth sales process by making the customer feel heard
- Maintained a clean and sanitary dining and kitchen environment
- Worked front counter, drive-thru and other areas.
- Assisted in training new employees on company procedures and customer service standards
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Maintenance
Rancho Sahuarita Club House
10.2022 - 05.2024
- Performed routine maintenance tasks, including inspecting equipment, troubleshooting issues, and repairing or replacing faulty components
- Maintained accurate records of all maintenance activities
- Conducted regular inspections of facilities to identify potential hazards or areas in need of sanitation or improvement
- Responded promptly to emergency requests to minimize disruption
- Assisted in training new employees on proper techniques for safely completing general maintenance tasks around facility
Line Server
Chipotle Mexican Grill
10.2020 - 03.2021
- Provided exceptional customer service by taking accurate orders, and maintaining a speedy pace of operation
- Collaborated with kitchen staff to ensure timely delivery of orders while adhering to quality standards
- Maintained speed of service during rush hours with no staff support
- Handled guest inquiries, concerns, and complaints professionally and resolved issues promptly to ensure customer satisfaction
- Maintained cleanliness of dining areas by regularly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Reduced wait times for guests by efficiently assembling meal components in a timely manner
Education
High School -
Marion L. Steele High School
Lorain, OH05.2021
Skills
- Customer service
- Quick learning & adaptability
- Efficient work pace
- Reliability & punctuality
- Teamwork and collaboration
- Conflict resolution & problem-solving
- Time management
- Critical thinking
Certification
CPR and First Aid Certification
Timeline
Crew member
Culvers
10.2024 - Current
Maintenance
Rancho Sahuarita Club House
10.2022 - 05.2024
Line Server
Chipotle Mexican Grill
10.2020 - 03.2021
High School -
Marion L. Steele High School