Summary
Proven team player with a track record of enhancing customer satisfaction at Baskin Robins through exceptional customer service and effective teamwork. Skilled in cash handling and problem-solving, consistently maintained high-quality standards across all tasks. Achieved significant improvements in service efficiency and cleanliness, contributing to a positive dining experience. Highly efficient team member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
Baskin Robins
06.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
05.2025
- National Honor Society Member
- 3.85 GPA
- Extracurricular Activities: Track and Field
Film and Video Production
Latin Student Union Member
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Inventory Restocking
- Order Management
- Telephone Etiquette
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member - Baskin Robins
06.2023 - 01.2024
Archbishop Mitty High School - High School Diploma,