Dynamic and results-oriented, my tenure at McDonald's honed my customer service excellence and leadership skills. Spearheaded team efforts to elevate customer satisfaction and streamline operations, demonstrating exceptional multitasking and collaboration abilities. Trained new staff, significantly improving service efficiency and workplace morale without compromising quality.
Hi, I’m
Mathew Pacheco
Santo Domingo Pueblo,NM
Summary
Work History
McDonald's
Crew Member
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Stocked shelves to organize aisles in assigned department.
Education
Bernalillo High SchoolBernalillo, NM
None
05.2001
University Overview
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Safety awareness
- Leadership qualities
- Drive-thru operations
- Heavy lifting
- Learning agility
- Store opening and closing
- Crew leadership
- Safety
- Valid Driver's license
- Food running
- Beverage preparation
- Equipment maintenance
- Forklift operation
- Workplace safety
- Landscaping and groundskeeping
- Maintenance and repair
Timeline
Crew Member
McDonald's
Bernalillo High School
None
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