Summary
Overview
Work History
Education
Skills
Timeline
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Matiela Bravo Sanchez

Matiela Bravo Sanchez

Pacoima,CA

Summary

Hardworking Waiter with 3 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

16
16
years of professional experience

Work History

Waitress

Salvadorean los cipotes
Palmdale , CA
07.2021 - 04.2024
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Took orders over phone.
  • Got pick up orders ready for customers.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Property Manager

I.E Rentals
Palmdale , CA
06.2016 - 02.2018
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Managed all maintenance requests from tenants in a timely manner.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.

Auto Loan Processor

First Credit Finance
11.2007 - 04.2011
  • Analyzed loan applications and supporting documents to determine eligibility for approval.
  • Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
  • Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Explained the various types of loans available and advised on the best product suited for customer's needs.
  • Submitted loan applications to underwriting department for review and approval process.
  • Maintained accurate records in computer database system during loan origination process.
  • Prepared loan documents including promissory notes, deeds of trust, mortgage insurance policies and truth-in-lending statements.
  • Verified accuracy of closing figures prior to disbursement of funds.
  • Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.

Education

GED -

James Monroe High School
North Hills, CA
07-2004

Skills

  • Guest Relations Management
  • Food inspection
  • Order Accuracy
  • Point of Sale (POS) system operations
  • Customer Service
  • Safe Food Handling
  • Menu Recommendations
  • Table setting arrangements
  • Item promotion
  • Complaint resolution
  • Ordering Procedures
  • Tableside Service
  • Table Bussing

Timeline

Waitress

Salvadorean los cipotes
07.2021 - 04.2024

Property Manager

I.E Rentals
06.2016 - 02.2018

Auto Loan Processor

First Credit Finance
11.2007 - 04.2011

GED -

James Monroe High School

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Matiela Bravo Sanchez