Matt Abplanalp
Denton,TX
Summary
High-performing operations professional with over 13 years of experience driving successful improvements for business operations, profitability, and team development within the automotive and healthcare sectors. Demonstrated expertise in motivating employees, customer service, and application of Lean Six Sigma modalities. Approaching every day with Integrity | Attention to Detail | Compassion
Overview
11
11
years of professional experience
1
1
Certification
Work History
District Manager
Internet Brands / CarsDirect
Denton
12.2023 - Current
- Responsible for developing and cultivating new dealer prospects in my assigned region(s)
- Creation of customized advertising solutions for dealer partners based on their individual and regional needs
- Collaboration with the marketing division to promote a suite of dealer programs
- Daily tasks involve strong communication and interpersonal skills, the ability to organize and present compelling sales presentations, and an aptitude to multi-task and work in a fast-paced environment.
Service Advisor
Denton Mazda
Denton, GA
06.2023 - 10.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
- Followed up with existing customers regarding past services performed on their vehicles.
- Compiled reports detailing sales volumes, product performance metrics, customer satisfaction ratings.
Technical Laboratory Supervisor / Lead Scientist
HealthTrackRx
Denton
08.2020 - 03.2023
- Accountable for all Infectious Disease Laboratory operations and project coordination. (RT-PCR, Syndromic Menus, CAP & CLIA compliance)
- Including personnel onboarding, training, and competency, quality control, and proficiency testing, maintenance of all testing equipment, monitoring productivity via KPI metrics, and maximizing cost-efficiency through inventory/budget analysis
- Daily tasks involved rapid adaptation to changes in workflow, remaining calm under pressure, swift conflict resolution, strong interpersonal communication, prioritization, leadership, and analytical skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Business Development Manager / Sales Associate
Lewisville Autoplex
Lewisville
06.2018 - 07.2020
- Conducted daily analysis of marketing data within VinSolutions and vAuto to generate and maximize sales opportunities by coordinating with the General Manager on pricing and SRP: VDP targets
- Networked and proactively engaged with new and existing clientele and responded to business inquiries promptly while taking a tailored approach to each client's needs
- Engaged in task delegation and maintained high-quality inventory.
- Coordinated Daily Field Reports (DFRs) and distributed to stakeholders.
Inventory & E-commerce Manager
Reagor-Dykes Auto Mall
Midland & Addison
06.2016 - 02.2018
- Handled all duties in regards to the monthly Inter-Company Auction including creation of an inspection and documentation process that was adopted by all Reagor-Dykes locations and affiliates.
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates, and customer service.
- Inspected all new and used inventory to uphold quality standards and coordinated with Service and Sales Managers to ensure overall process efficiency
- Monitored competitors' websites and pricing structures to ensure competitive positioning within marketplaces.
Inventory Manager / Sales Associate
Basin Subaru
Midland
08.2015 - 05.2016
- Actively engaged potential and pre-existing clientele via phone, email, and in person
- Ensured sales retention by professional handling of service requests and/or referrals
- Manage all new and used inventory throughout Floor Plan Audits
- Created and maintained schedules for detail and service departments and coordinated wholesale purchases and trades between dealers and vendors across the country.
Sales Associate
Toyota of Midland
Midland, TX
02.2013 - 08.2015
- Demonstrated product features and benefits for customers' needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Suggested ideas for improving store operations and increasing profits.
Education
Master of Science - Management And Organizational Behavior
Benedictine University
Chicago, IL12-2024
Bachelor of Arts - Biology
University of North Texas
Denton, TX12-2019
Associate of Science - General Studies
Midland College
Midland, TX05-2017
Skills
- Team Leadership
- Attention to Detail
- Strategic Planning
- Project Management
- Operations Oversight
- Conflict Management
- Personnel Management
- Process Implementation
- Professional Communication
- Business and Operations Analysis
Affiliations
- Outside of my career, friends and family would describe me as a car enthusiast, full-time dog dad to my Corgi, Roger, an avid concertgoer, and sports fan. I value staying active and healthy, maintaining a positive mindset, and contributing to the community.
- 100+ hours of medical shadowing and volunteer experience (Oklahoma Spine Hospital, Mt. San Rafael Hospital, Oral Surgery Associates of South Texas, Medical City Plano, Hearts for Homes)
- Academic Dean's List: Spring '18, Fall '18, Spring '19, Fall '19
- HealthTrackRx Extraordinary Trackstar Award 2022
Certification
- Lean Six Sigma Green Belt (Southern Methodist University) Expected completion March, '23
References
References available upon request.
Timeline
District Manager
Internet Brands / CarsDirect
12.2023 - Current
Service Advisor
Denton Mazda
06.2023 - 10.2023
Technical Laboratory Supervisor / Lead Scientist
HealthTrackRx
08.2020 - 03.2023
Business Development Manager / Sales Associate
Lewisville Autoplex
06.2018 - 07.2020
Inventory & E-commerce Manager
Reagor-Dykes Auto Mall
06.2016 - 02.2018
Inventory Manager / Sales Associate
Basin Subaru
08.2015 - 05.2016
Sales Associate
Toyota of Midland
02.2013 - 08.2015
Master of Science - Management And Organizational Behavior
Benedictine University
Bachelor of Arts - Biology
University of North Texas
Associate of Science - General Studies
Midland College
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