Matt Dolton
Everett,WA
Summary
Versatile Store Director with a 23-year background, working in numerous cities and districts. Effective at setting sales targets, ensuring high-quality customer service and sets high quality store displays. A professional and hardworking individual manages and supervises up to 200 employees at store level.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Store Director
Safeway
Everett, WA
12.2022 - Current
- Maintained standards set by the division standards for overall customer satisfaction
- Created relationships with vendors to support customer needs
- Shrink Champion: Oversaw the district shrink/distressed numbers, and gave lower targets to hit shrink projections.
- NPS Champion: Held meetings with new hires and new Department Managers to coach Customer Service expectations.
- 2001-Current have worked in over 20 stores over 3 different districts.
Store Director
Safeway
Crown Hill, Seattle, Wa
05.2021 - 12.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Initiated CIP strategies
- Initiated best practices for CIP stores within the district to minimize loss.
- Acting COS during their absence. Followed through with division expectations
- Increased Ecommerce sales Year over Year.
- Opened the first Floral Design Center in Seattle right before Valentines Day and Mother's Day.
- Audited 5 CIP stores weekly in the district, recognized opportunities and addressed changes.
- Mentored 1 ASD to SD
- Mentored 2 Grocery Managers to ASD
Assistant Store Director
Safeway
Duvall, WA
02.2016 - 05.2016
- Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
- Recruited to Converge ABS and SFWY on the Intermountain team.
- Successfully Converted 4 stores in Idaho
- Mentored SD's and ASD's in the stores how to utilize the new portals and financial reports
- Successfully converted all stores.
Education
High School Diploma -
Chimacum High School
Chimacum, WA05-2002
Skills
- Retail Management
- Vendor relationship development
- Accounting and finance reporting
- People Management
- Strategic Planning
- Team Development
- Retail Inventory Management
- Store Merchandising
- Operations Management
- Sales Analysis
- Strategic thinker
- Training and mentoring
Certification
- Achieving Management Excellence
- Diversity And Inclusion
- Advanced Career Development
Timeline
Store Director
Safeway
12.2022 - Current
Store Director
Safeway
05.2021 - 12.2022
Assistant Store Director
Safeway
02.2016 - 05.2016
High School Diploma -
Chimacum High School