Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matt Evans IV

Atlanta,GA

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and training, and resolving issues with customers, waitstaff and management.

Overview

8
8
years of professional experience

Work History

Server Trainer

PLANTA Qeen
10.2023 - 05.2024
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.

Server

Rooftop LOA
04.2023 - 08.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Food Runner/Server

Intown Golf Club
03.2021 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs of parties larger than 30.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set up banquet food stations and coordinated service to multiple dining areas with parties of up tp 130 patrons.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Food Runner/ Busser

Tokyo Sushi And Steakhouse
01.2016 - 08.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Trained new staff in bussing and cleaning procedures.
  • Assisted wait staff with timely food delivery and guest requests.

Education

No Degree - Business Economics

South Georgia State College
Douglas, GA
05.2023

No Degree - Biology

Georgia State University
Atlanta, GA
05.2020

High School Diploma -

Campbell High School
Smyrna, GA
05.2016

Skills

  • Sales Techniques
  • Order Accuracy
  • Hors D' Oeuvres Service
  • High-Volume Dining
  • Adaptable and Flexible
  • Natural Leadership
  • Pos Operation
  • Restaurant procedures knowledge
  • Team Member Training

Timeline

Server Trainer

PLANTA Qeen
10.2023 - 05.2024

Server

Rooftop LOA
04.2023 - 08.2023

Food Runner/Server

Intown Golf Club
03.2021 - 04.2023

Food Runner/ Busser

Tokyo Sushi And Steakhouse
01.2016 - 08.2020

No Degree - Business Economics

South Georgia State College

No Degree - Biology

Georgia State University

High School Diploma -

Campbell High School

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Matt Evans IV