Matthew Myers

Grocery Team Leader

Publix

12.2020 - Current

Coordinated with suppliers effectively, ensuring timely deliveries of products in optimal condition.
Increased customer satisfaction by efficiently managing and organizing grocery department operations.
Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
Ensured optimal product availability with diligent inventory management practices.
Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company''s bottom line.
Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
Optimized product placement on shelves for better visibility and ease of access for customers.
Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Performed key tasks to promote inviting grocery store appearance.