- Outdoor Recreation
- Learning new cooking techniques and expanding my culinary skills
- Playing Sports
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Matt Nielson
Seguin
Summary
A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.
Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Responsible for the storage, rotation, and sales of ten's of millions of dollars of inventory. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.
Overview
10
10
years of professional experience
Work History
Department Manager
Costco Wholesale Corp
New Braunfels, TX
09.2022 - Current
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Trained and mentored team members, enhancing productivity and performance standards.
- Conducted performance evaluations, providing constructive feedback to staff for growth.
- Collaborated with cross-functional teams to drive store initiatives and promotions.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Analyzed sales trends, adjusting strategies to enhance profitability and customer satisfaction.
Front End/Sales Floor Supervisor
Costco Wholesale Corp
San Antonio, TX
12.2016 - 09.2022
- Supervised sales floor team, ensuring optimal customer service and efficient operations.
- Trained new associates on product knowledge and sales techniques to enhance performance.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Collaborated with management to develop staff schedules, optimizing labor efficiency on the sales floor.
Education
Bachelor of Science - Business Management
Southern Utah University
Cedar City, UT06-2012
Skills
- Customer engagement
- Team leadership
- Task delegation
- Coaching and mentoring
- Employee scheduling
- Conflict de-escalation
- Budget management
- Strategic planning
- Adaptability and flexibility
- Verbal and written communication
- Forecasting and planning
Interests
Timeline
Department Manager
Costco Wholesale Corp
09.2022 - Current
Front End/Sales Floor Supervisor
Costco Wholesale Corp
12.2016 - 09.2022
Bachelor of Science - Business Management
Southern Utah University