Matthew Sundry
Excelsior,MN
Summary
Organized and dependable candidate successful at managing multiple priorities. Extensive experience working in restaurants as a server assistant turned server. Enthusiastic and reliable professional with experience as a sales intern at an IT company. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Coalition Restaurant
06.2018 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Intern
Revolving Networks
06.2023 - 09.2023
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales leads by conducting thorough market research and identifying potential clients.
- Assisted team members in closing deals by providing additional support or information when needed.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Supported client acquisition strategies with pipeline management and lead qualification.
Marina Dock Hand
Howards Point Marina
04.2021 - 09.2021
- Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Supported marina maintenance tasks for a clean and well-organized environment.
- Assisted in coordinating special events at the marina to foster community engagement.
Education
Bachelor of Arts - Economics
University of Minnesota - Twin Cities
Minneapolis, MN05.2025
No Degree - Generals
Normandale Community College
Minneapolis, MNSkills
- Guest Relations Management
- Strong analytical skills
- Effective communication
- Mathematical Reasoning
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Flexible and Adaptable
- Invoicing
Timeline
Sales Intern
Revolving Networks
06.2023 - 09.2023
Marina Dock Hand
Howards Point Marina
04.2021 - 09.2021
Server
Coalition Restaurant
06.2018 - Current
Bachelor of Arts - Economics
University of Minnesota - Twin Cities
No Degree - Generals
Normandale Community College
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