Matthew Broadbent
Park City,UT
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Big 5 Sporting Goods
04.2025 - Current
- Ensured daily, weekly, and monthly sales goals were consistently met.
- Oversaw scheduling to ensure full staffing levels and adherence to weekly payroll compliance.
- Oversaw hiring and training processes for new employees.
- Monitored compliance with corporate policies and procedures.
- Directed completion of all in-store projects efficiently.
- Maintained smooth operations throughout the store continuously.
Assistant Manager
Big 5 Sporting Goods
03.2023 - 04.2025
- Facilitated daily store operations alongside Store Manager for optimal efficiency. Created staff schedules to maximize labor resource effectiveness. Assisted customers with inquiries, enhancing overall shopping experience. Managed merchandising decisions to elevate product display standards.
Host/Server
Park City Brewing
02.2021 - 12.2022
- Served as host at brewery, providing exceptional guest service and ensuring smooth operations
- Assisted as server when needed
Youth Sports Coach
YMCA
01.2020 - 04.2020
- Coached sports classes and camps for kids ranging from 4 to 15 years old
Shopper
Amazon/Whole Foods Market
06.2019 - 03.2020
- Fulfilled Amazon online orders at Whole Foods, ensuring timely and accurate shopping.
Machine Assistant
PLI Cards
04.2018 - 12.2018
- Assisted in running personalization machines.
Cashier
Earth Fare Grocery Store
05.2018 - 11.2018
- Operated cash register efficiently to process transactions accurately. Bagged groceries promptly to enhance customer satisfaction. Provided exceptional customer service to address inquiries and resolve issues.
Cashier/Car Washer
Autobell Car Wash
05.2017 - 09.2017
- Operated cash register efficiently during peak hours. Assisted in washing and detailing vehicles to enhance presentation. Managed customer transactions with accuracy and professionalism.
Pizza Delivery Driver
Papa Gino's
09.2016 - 08.2017
- Delivered pizzas promptly, ensuring customer satisfaction and adherence to service standards.
- Navigated routes efficiently to minimize delivery times and optimize fuel usage.
Front Desk/Class Instructor
Longfellow Health Club
10.2016 - 01.2017
- Managed front desk operations while providing exceptional customer service to members. Processed payments efficiently, ensuring accuracy and security during transactions. Conducted classes, delivering engaging instruction to enhance member experience.
Cashier
Rite Aid
07.2014 - 08.2015
- Provided exceptional customer service to enhance shopping experience. Processed transactions efficiently to maintain swift service. Stocked shelves to ensure product availability and organization. Conducted inventory checks to support accurate stock management.
Education
High School Diploma -
Lincoln Sudbury Regional HS
Sudbury, MA06.2015
Some College -
Union College
Schenectady, NYSome College -
Asheville-Buncombe Technical Community College
Asheville, NCSome College -
Bunker Hill Community College
Charlestown, MASkills
- Customer service and relations
- Problem solving
- Multitasking and organization
- Time management
- Computer proficiency
- Microsoft Office suite
- Team leadership
- Hospitality skills
- Sports coaching
Certification
- Food Handler Certification
- Driver's License
Languages
English
Timeline
Store Manager
Big 5 Sporting Goods
04.2025 - Current
Assistant Manager
Big 5 Sporting Goods
03.2023 - 04.2025
Host/Server
Park City Brewing
02.2021 - 12.2022
Youth Sports Coach
YMCA
01.2020 - 04.2020
Shopper
Amazon/Whole Foods Market
06.2019 - 03.2020
Cashier
Earth Fare Grocery Store
05.2018 - 11.2018
Machine Assistant
PLI Cards
04.2018 - 12.2018
Cashier/Car Washer
Autobell Car Wash
05.2017 - 09.2017
Front Desk/Class Instructor
Longfellow Health Club
10.2016 - 01.2017
Pizza Delivery Driver
Papa Gino's
09.2016 - 08.2017
Cashier
Rite Aid
07.2014 - 08.2015
High School Diploma -
Lincoln Sudbury Regional HS
Some College -
Union College
Some College -
Asheville-Buncombe Technical Community College
Some College -
Bunker Hill Community College
Similar Profiles
Iflah NasirIflah Nasir
Adv Admin Assistant at BIG 5, Big 5 Sporting GoodsAdv Admin Assistant at BIG 5, Big 5 Sporting Goods
Nicole CalvilloNicole Calvillo
Cashier at BIG 5, Big 5 Sporting GoodsCashier at BIG 5, Big 5 Sporting Goods
Jherica JonesJherica Jones
Sales Associate /Retail Cashier at BIG 5, Big 5 Sporting GoodsSales Associate /Retail Cashier at BIG 5, Big 5 Sporting Goods
Alyssa Consuelo Elizabeth-LopezAlyssa Consuelo Elizabeth-Lopez
Cashier at BIG 5, Big 5 Sporting GoodsCashier at BIG 5, Big 5 Sporting Goods
Hayden CoccaroHayden Coccaro
Mountain Adventures Guide at Utah Olympic ParkMountain Adventures Guide at Utah Olympic Park