Matthew Cohen
Denver,CO
Summary
Motivated Server with engaging personality and flexible approach with 5 years of experience. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Results-driven Wine Distribution & Logistics Owner Operator with 3 years of experience, meeting sales goals and time-sensitive deliveries. Possesses excellent communication skills and a commitment to developing and maintaining relationships with customers and vendors, ensuring customer/vendor satisfaction. Motivated Wine Sales Representative with 6 years of experience and a history of consistently exceeding sales targets. Experienced in building customer relationships and collaborating with team members. Able to quickly adapt to changing market conditions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Frasca Food And Wine
03.2023 - Current
- Supported needs of 20-person wait staff who attended to specific needs of countless customers daily for high-end restaurant with social relevancy and intentionality
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Owner Operator
Veraison Beverage Distributors & Case 12
01.2020 - 12.2022
- Managed and supervised daily operations of separate sales and warehouse divisions in family-owned wine distribution company, established in 2007
- Coordinated with customers, vendors, and suppliers to ensure client communication and delivery operations
- Coordinated activities/meetings for sales operations personnel to ensure highest level of customer service
- Successfully managed inventory control, order fulfillment, distribution, and transportation.
- Established foundational processes for business operations
- Evaluated suppliers to maintain cost controls and improve operations
Wine Sales Representative
Veraison Beverage Distributors
06.2014 - 01.2020
- Developed and maintained relationships with key accounts to ensure continued sales growth for family-owned company
- Created and executed promotional activities, strategies, and campaigns to boost product sales
- Participated in trade shows and industry events to increase brand awareness.
- Consistently top performer sales rep in company, often meeting/exceeding goals and expectations
- First in company history to sell over $100,000 in one month (avg. case cost $120/case)
- Won numerous cash/prize/travel incentives from company/suppliers
Fine Dining Restaurant Worker
Food & Beverage
01.2010 - 09.2019
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences
- Suggested wine pairings to go with specific menu items
- Managed sections for smooth flow of guests and orders
- Took and submitted orders that accommodated customer preferences and dietary requirements
Education
Front Range Community College
ColoradoHigh School Diploma -
Eagle Valley High School
Gypsum, CO05.2009
Skills
- Dining Room Monitoring
- Professional Relationships
- Dining Room Cleaning and Upkeep
- Hospitality Service Expertise
- Service Prioritization
- Workflow Coordination
- Wine Service
- Guest Satisfaction
- Warm and Friendly
- Menu Memorization and Presentation
Certification
- [On-Premise Alcohol Certification], [TIPs - Expires 2026]
- [Food Handler Safety], [Learn2Serve - Expires 2026]
Timeline
Server
Frasca Food And Wine
03.2023 - Current
Owner Operator
Veraison Beverage Distributors & Case 12
01.2020 - 12.2022
Wine Sales Representative
Veraison Beverage Distributors
06.2014 - 01.2020
Fine Dining Restaurant Worker
Food & Beverage
01.2010 - 09.2019
Front Range Community College
High School Diploma -
Eagle Valley High School
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