Matthew Dereksen
Edgewood
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Caseys General Stores Inc
Edgewood, IA
01.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated cash register, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of store displays and inventory areas.
- Assisted in stocking shelves, ensuring products were readily available for customers.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Lead Sales Associate
Dollar General
Edgewood, IA
10.2023 - 01.2025
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained new associates on company policies, procedures, and best practices for sales excellence.
- Managed inventory levels by conducting regular stock counts and implementing replenishment strategies.
- Developed promotional displays to enhance product visibility and drive sales during peak periods.
Education
GED -
Lorain County Community College
Elyria, OHCertificate - I.T
Lorain
Elyria, OH06-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Willingness to learn
Timeline
Crew Member
Caseys General Stores Inc
01.2025 - Current
Lead Sales Associate
Dollar General
10.2023 - 01.2025
GED -
Lorain County Community College
Certificate - I.T
Lorain