Matthew G Jones
McKinney
Summary
Experienced with patient case management and coordination of care plans in clinical settings. Utilizes strong communication skills to liaise effectively between patients and healthcare providers. Track record of maintaining accurate patient records and ensuring adherence to treatment schedules. Excels in fast-paced environments with shifting priorities. Stays on top of changing demands by quickly learning new tasks and contributing to team success. Service-oriented professional with high-level communication and collaboration abilities.
Overview
11
11
years of professional experience
Work History
Treatment Coordinator
Salience Neuro Solutions
06.2024 - Current
- Coordinated patient treatment courses, ensuring alignment with clinical protocols and patient needs.
- Trained new staff on processes and procedures, as well as ensuring effective use of software tools, fostering a collaborative work environment.
- Improved patient satisfaction by effectively communicating treatment expectations and addressing concerns.
- Maintained detailed records of patient treatments, ensuring accurate and effective treatment results.
- Streamlined communication between patients, providers, and support staff to enhance care delivery.
Table Worker
University of North Texas REC Center
09.2019 - 11.2020
- Minimized hazards by keeping work areas clean and organized.
- Responded to all customer concerns or issues promptly and professionally.
- Collaborated across departments to resolve customer-related issues.
Shift Supervisor
Baskin Robbins
11.2014 - 11.2016
- Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs.
- Improved team performance by offering direction and hands-on support.
- Maintained compliance with OSHA requirements with well-implemented safety standards.
- Counted drawers and followed proper daily cash handling procedures.
- Responded to all customer concerns or issues promptly and professionally.
Education
Bachelor of Fine Arts (B.F.A.) - Studio Art: Drawing and Painting
University of North Texas
Denton, TX12.2023
Minor - Art History
University of North Texas
Denton, TX12.2023
Associate of Science - Biology
Blinn College
Brenham, TX12-2017
Skills
- Appointment Scheduling
- Data Entry
- Client Relations
- Computer Proficiency
- Patient documentation
- Patient care coordination
- Patient education
- Professionalism and ethics
- Medical terminology
- Customer service
Timeline
Treatment Coordinator
Salience Neuro Solutions
06.2024 - Current
Table Worker
University of North Texas REC Center
09.2019 - 11.2020
Shift Supervisor
Baskin Robbins
11.2014 - 11.2016
Minor - Art History
University of North Texas
Bachelor of Fine Arts (B.F.A.) - Studio Art: Drawing and Painting
University of North Texas
Associate of Science - Biology
Blinn College