Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Greene

Warsaw,VA

Summary

Customer-oriented Assistant Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

Overview

23
23
years of professional experience

Work History

Assistant Deli Manager

Food Lion Grocery
09.2021 - Current
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Part-Time Deli Associate

Food Lion Grocery
07.2000 - 09.2021
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Associate of Arts - General Studies

Rappahannock Community College
Warsaw
05.2013

Skills

  • Employee Supervision
  • Customer Service
  • Inventory Management
  • Managing Deliveries
  • Problem-Solving
  • Performance Improvement

Timeline

Assistant Deli Manager

Food Lion Grocery
09.2021 - Current

Part-Time Deli Associate

Food Lion Grocery
07.2000 - 09.2021

Associate of Arts - General Studies

Rappahannock Community College

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Matthew Greene