Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Matthew Hawkins

Dunwoody,GA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

Marshalls
08.2005 - 04.2019
  • Provided operational support for a 10 million dollar high volume retail institution
  • Calculated, prepared and issued bills, invoices, and account statements according to established procedures
  • Complied with federal, state and company policies, procedures and regulations regarding business applications
  • Reconciled and report all discrepancies found in records according to procedures
  • Reviewed files, records and other documents to obtain information and respond to customer requests
  • Assigned task to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary
  • Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamline processes
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
  • Successfully completed 'Coordinator Development Program' 2015
  • Won 'Team of The Year' 2010 Marshalls Alpharetta GA, 2016 Lawrenceville GA
  • Manage a team of 70 people daily

Pharmacy Technician

CVS Health
03.2011 - 10.2016
  • Selected and prepared medications and pharmaceutical product by name and dosage listed on physician's order
  • Reviewed Physician's orders and patients medical records in order to determine whether allergies, sensitivities and reactions been documented
  • Alerted pharmacist when prescribed medications might be harmful due to drug allergies, indicated by information systems
  • Assisted the pharmacist in the preparation, distribution, and record keeping of controlled substances
  • Worked in a high volume drugstore and maintained retail pharmacy operation standards
  • Provided friendly customer service that help retain customer loyalty, lower customer complaints and increase consumer sales
  • Demonstrated accuracy in cashiering, cash handling and credit-card processing, consistently balancing cash drawers to the penny
  • Routinely commended for maintaining an orderly and clean store appearance

Assistant Manager

Burlington
08.2019 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Education

Bachelor's - accounting

Georgia Institute of Technology-Main Campus
Atlanta, GA
05.2011

Skills

  • Management
  • Merchandising
  • Scheduling
  • Inventory
  • Sales
  • Training
  • Employee Scheduling
  • Multitasking
  • Time Management
  • Problem-Solving

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Assistant Manager

Burlington
08.2019 - Current

Pharmacy Technician

CVS Health
03.2011 - 10.2016

Assistant Store Manager

Marshalls
08.2005 - 04.2019

Bachelor's - accounting

Georgia Institute of Technology-Main Campus

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Matthew Hawkins