Matthew Kumro
Cheektowaga
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Geico Insurance Agency
12.2016 - Current
- Strictly adhered to all federal and state insurance regulations.
- Strategic questioning to determine customer eligibility and potential liability risks.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Manager
Arby's
03.2015 - 11.2016
- Managed and motivated employees to be productive and engaged in work.
- Ensured smooth business operations by maintaining proper staffing and inventory.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
West Seneca East Senior High School
West Seneca, NYSkills
- Risk management
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Conflict resolution
- Decision-making
- Verbal and written communication
- Attention to detail
Certification
- Unrestricted NYS Pistol Permit License - July 6, 2020 - Current
- Property and Casualty Insurance Licenses - Maintained in 49 states - January 2016 - Current
Timeline
Insurance Sales Agent
Geico Insurance Agency
12.2016 - Current
Manager
Arby's
03.2015 - 11.2016
High School Diploma -
West Seneca East Senior High School
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