Matthew Lantz
Winter Garden
Summary
Results-driven professional with a proven track record of driving business growth and development of teams. Skilled in optimizing operations, increasing sales, and delivering exceptional customer experiences while fostering a positive and productive work environment. Recognized for strong leadership, effective coaching, and the ability to build and retain top talent while consistently meeting and exceeding performance goals.
Overview
10
10
years of professional experience
Work History
Co-Manager
Columbia Sportswear
Vineland Outlets
09.2021 - Current
- Managed a team of 30+ employees, improving productivity and morale through hands-on leadership and coaching.
- Supervised daily store operations, ensuring adherence to company standards and policies.
- Supervise, coach, and develop a team of associates; assist in hiring, training, and performance management.
- Analyzed sales reports and KPIs to adjust strategies and improve performance
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Led the recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Directed daily store operations, ensuring optimal staffing and customer service standards.
- Trained and mentored team members, fostering a collaborative work environment and improving staff retention.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted other stores within the district when called upon.
- Performed walk throughs with DM, and Corporate partners.
Assistant Store Manager
Columbia Sportswear
Disney Springs
10.2019 - 09.2021
- Assisted with the scheduling process for the store.
- In charge of new hire onboarding.
- Screened, interviewed and hired new candidates for the store.
- Resolved customer service issues for the store.
- Employee training, ELEVATE training.
- Weekly Recap with the supervisors.
- Partnered with SM to perform DM walk throughs.
- Was apart of corporate walk throughs.
- Trained and developed supervisors.
Sales Floor Supervisor
Columbia Sportswear
Disney Springs
05.2017 - 10.2019
- Supervised daily sales floor operations, ensuring optimal customer service and product presentation.
- Trained and mentored new staff on company policies and sales techniques.
- Collaborated with management on strategic initiatives to optimize store performance and profitability.
- Performed transfer in/out product that needed to go out or received in store.
- Helped run the embroidery program along with the store manager.
- Made resources available to associates to better help themselves grow within the company.
Freight Supervisor
Columbia Sportswear
Disney Springs
10.2016 - 05.2017
- Checked in freight when delivered to store.
- Transferred freight in/out when it needed to be received or shipped out.
- Performed weekly markdowns.
- Merchandised the store when new product came in.
- Led the overnight team when replenishing the store.
Full Time Associate
Columbia Sportswear
Disney Springs
06.2016 - 10.2016
- Provided excellent customer service by educating customers about the product in store.
- Used the embroidery machine when customers needed something embroidered.
- Worked with fellow associates/managers to merchandise the store.
Education
Associate of Science - Criminal Justice
Penn Foster
Scranton, PA06-2009
Skills
- Team leadership
- Staff supervision
- Employee coaching & development
- Performance management
- Conflict resolution
- Decision-making
Timeline
Co-Manager
Columbia Sportswear
09.2021 - Current
Assistant Store Manager
Columbia Sportswear
10.2019 - 09.2021
Sales Floor Supervisor
Columbia Sportswear
05.2017 - 10.2019
Freight Supervisor
Columbia Sportswear
10.2016 - 05.2017
Full Time Associate
Columbia Sportswear
06.2016 - 10.2016
Associate of Science - Criminal Justice
Penn Foster