Dynamic General Manager with expertise in inventory management, staff training, and operational analysis. Proven ability to enforce health compliance and enhance customer relationships, driving operational efficiency and team performance.
Overview
23
23
years of professional experience
Work History
General Manager
Chick-fil-a
Cheyenne
01.2019 - Current
Oversaw daily restaurant operations to ensure efficient service delivery.
Managed staff scheduling and training to maintain optimal team performance.
Implemented inventory management practices to streamline supply chain processes.
Enforced health and safety standards to ensure compliance with regulations.
Analyzed sales data to identify trends and adjust operational strategies accordingly.
Cultivated a positive work environment through effective leadership and mentorship efforts.
Trained employees on duties, policies and procedures.
Established and maintained effective communication with staff members to ensure efficient operations.
Aerospace Maintenance Crew Chief
United States Air Force
Tucson
06.2003 - 06.2018
Supervised maintenance operations on aircraft systems and components, enhancing operational readiness.
Coordinated inspections and repairs, ensuring compliance with safety standards and maintaining airworthiness.
Conducted troubleshooting of mechanical issues to maintain aircraft readiness.
Inspected completed work done by other technicians prior to releasing an aircraft back into service.
Secured necessary parts, tools, and materials for maintenance operations, minimizing downtime.
Trained junior personnel on maintenance procedures and safety protocols.
Worked closely with engineers to develop solutions for difficult technical issues encountered during maintenance operations.