Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Minucci

Huntersville,NC

Summary

Energetic individual with a background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

4
4
years of professional experience

Work History

Crew Member

Five Guys
Cornelius, NC
05.2023 - 08.2024
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Shift Leader

Which Wich Superior Sandwiches
Huntersville, NC
06.2020 - 07.2022
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Monitored employee performance and provided feedback for improvement.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

Education

High School Diploma -

Langtree Charter Academy
Mooresville, NC
06-2022

Some College (No Degree) -

North Carolina State University
Raleigh, NC

Skills

  • Customer Service
  • Clear Communication
  • Teamwork and Collaboration
  • Time Management
  • Order Management

Timeline

Crew Member

Five Guys
05.2023 - 08.2024

Shift Leader

Which Wich Superior Sandwiches
06.2020 - 07.2022

High School Diploma -

Langtree Charter Academy

Some College (No Degree) -

North Carolina State University
Matthew Minucci