Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Matthew Missey

Mascoutah,IL

Summary

Dynamic leader with a proven track record at AT&T, driving top 3 market finishes consistently. Excelled in sales management and strategic planning, blending aggressive leadership with effective team motivation. Specialized in inventory control and operational efficiency, showcasing a blend of hard and soft skills to exceed sales goals and enhance store performance.

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

Wisper Isp
Mascoutah, IL
05.2024 - Current
  • Implemented sales promotions and discounts in collaboration with the marketing department.
  • Utilized CRM software to track sales progress and communicate with team members.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.
  • Delivered superior customer support to improve account retention rate.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Identified customer needs by asking questions and advising on best solutions.
  • Provided customers with product information, pricing and availability.
  • Conducted cold calls to generate new business leads.
  • Conducted outbound calls to existing clients to upsell products or services.

Retail Store Manager

AT&T
Highland, US
02.2019 - 04.2024
  • Lead, Coach, and Drive employees to achieve the highest sales goals possible
  • Maintain Inventory to the highest expectation
  • Manage Operational alerts every day
  • Set myself and my team up to clear all sales alerts every month
  • My time as a Store manager has been one of the best
  • The stores I've managed have finished in the top 3 of the market month after month
  • Managed a staff of hard working employees
  • Interviewed, hired, trained, and supervised new associates and employees
  • Performed official money count every shift
  • Coordinated schedules and assigned associates' shifts.
  • Implemented sales promotions and discounts in collaboration with the marketing department.
  • Coordinated with the logistics team to ensure timely delivery of products.
  • Prepared detailed sales reports for management review.
  • Conducted market research to identify selling possibilities and evaluate customer needs.

Assistant Store Manager

AT&T
O'Fallon, US
02.2019 - 11.2023
  • My role as an assistant store manager was to crush the sales goals of the store I was in
  • During my time as an assistant manager I was the #1 selling employee in my district 7 months in a row
  • As far as pushing and driving sales goes there's not to many people better than me

Fulfillment Associate

Amazon
Edwardsville, US
05.2016 - 12.2018
  • During my time at Amazon I shipped items, packaged items, and operated a forklift

Education

Basic Generals -

South West Illinois College
Belleville, IL
03.2020

Skills

  • Leadership
  • Aggressive
  • Management
  • Driven
  • Motivator
  • Retail Management
  • Store Management Experience
  • Profit & Loss
  • Payroll
  • Merchandising
  • Recruiting
  • Cash Handling
  • Sales Management
  • Pricing
  • Loss Prevention
  • Assistant Manager Experience
  • Planograms
  • Operations Management
  • Inventory Control
  • Strategic Planning
  • Budgeting
  • Forecasting
  • Logistics
  • Research
  • Supply Chain
  • Office Management

Additional Information

Tons of experience with Salesforce.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Inside Sales Representative

Wisper Isp
05.2024 - Current

Retail Store Manager

AT&T
02.2019 - 04.2024

Assistant Store Manager

AT&T
02.2019 - 11.2023

Fulfillment Associate

Amazon
05.2016 - 12.2018

Basic Generals -

South West Illinois College
Matthew Missey