Matthew Naylor
Orlando
Summary
Dynamic and dedicated professional with extensive experience at Zaxbys and Hana Moon, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of organization, enhancing guest satisfaction. Skilled in cash handling and clear communication, consistently fostering positive relationships with customers and ensuring efficient service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Zaxbys
09.2024 - 04.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Restaurant Waiter
Hana Moon
09.2022 - 01.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Bartram Trail High School
Jacksonville, FLBachelor of Computer Science - Computer Science
University of Central Florida
Orlando, FL05-2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Customer engagement
Certification
HTML and css
Databases
Digital Design
Timeline
Crew Member
Zaxbys
09.2024 - 04.2025
Restaurant Waiter
Hana Moon
09.2022 - 01.2023
High School Diploma -
Bartram Trail High School
Bachelor of Computer Science - Computer Science
University of Central Florida
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