Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Matthew Rath

Castle Rock,CO

Summary

Dynamic and dedicated professional with a strong background in customer service at Five Guys, recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in cash handling and food preparation, consistently exceeding performance expectations while maintaining a clean and welcoming environment. Committed to reliability and continuous learning.

Overview

2
2
years of professional experience

Work History

Crew Member

Five Guys
01.2025 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff
  • Collaborated with team members to complete orders
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit
  • Became familiar with products to answer questions and make suggestions.

Crew Member

Arby's Restaurant
07.2024 - 04.2025


  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.

Warehouse Worker

Doka
06.2023 - 11.2023


  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Education

Diploma - Basic, Music

Lutheran High
Denver, CO
06.1999

Skills

Customer service

Timeline

Crew Member

Five Guys
01.2025 - Current

Crew Member

Arby's Restaurant
07.2024 - 04.2025

Warehouse Worker

Doka
06.2023 - 11.2023

Diploma - Basic, Music

Lutheran High

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Matthew Rath