Matthew Rivas
Santa Maria,CA
Summary
Dynamic team player with a proven track record at Straw Hat Pizza, excelling in customer service and maintaining high safety standards. Demonstrated ability to train team members, enhance guest experiences, and uphold restaurant cleanliness, showcasing strong collaboration and clear communication skills. Achieved significant improvements in customer satisfaction and operational efficiency. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Straw Hat Pizza
06.2021 - 02.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter serving customers, cleaned and tidied up tables, swiftly prepared the pizzas and appetizers that were ordered, and washed numerous amounts of dishes.
- Trained new team members on procedures and customer service.
- Cleaned and maintained all areas of the restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
Ernest Righetti High School
Santa Maria, CA06.2022
Skills
- Customer Service
- Inventory Restocking
- Clear Communication
- Cleaning
- Teamwork and Collaboration
- Integrity and Honesty
- Safety awareness
Timeline
Crew Member
Straw Hat Pizza
06.2021 - 02.2022
High School Diploma -
Ernest Righetti High School
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