Matthew Rodriguez
Arlington Heights,IL
Summary
Dynamic Route Service Sales Representative with a proven track record at Lechner Services, excelling in customer satisfaction and sales proficiency. Demonstrated effective time management and strong client relations, enhancing route performance and achieving sales targets. Skilled in vehicle maintenance and committed to safety, ensuring reliable service and seamless customer experiences.
Overview
11
11
years of professional experience
Work History
Route Service Sales Representative
Lechner Services
10.2021 - Current
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
- Collaborated with team members to devise strategies for achieving sales targets and improving overall route performance.
- Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
- Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
- Implemented effective time management strategies to maximize productivity during daily routes.
- Conducted regular vehicle maintenance checks to ensure safety and reliability during service routes.
- Supported fellow route service representatives by providing backup coverage during absences or vacations, ensuring seamless customer experiences.
- Managed inventory levels to ensure timely restocking of products and minimize shortages.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Trained new route service representatives on company procedures, product knowledge, and best practices for excellent customer service.
Hot Foods Chef
Marianos
10.2014 - 07.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Reduced food waste and revised portion sizes.
- Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
- Designed and executed catering menus for high-profile events, adapting offerings to meet diverse client needs.
Education
High School Diploma -
Rolling Meadows
Rolling Meadows, IL01-2012
Skills
- Strong customer service
- Effective time management
- Goal-oriented mindset
- Scheduling flexibility
- Sales proficiency
- Negotiation tactics
- Cash handling experience
- Route planning expertise
- Client relations
- Stock rotation
- Vehicle maintenance
- Safe vehicle operation
Timeline
Route Service Sales Representative
Lechner Services
10.2021 - Current
Hot Foods Chef
Marianos
10.2014 - 07.2021
High School Diploma -
Rolling Meadows