Matthew Stone Jr
Whitmore Lake,MI
Summary
Possesses skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Motivated Crew Team Member committed to contributing to business success. Focused on customer satisfaction and team productivity. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Person in Charge
Jimmy John's
2023.05 - Current
- Managed daily food preparation and service operations to ensure high-quality meals.
- Trained and mentored new staff on food safety standards and service protocols.
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Upheld high standards for customer service and led by example.
- Provided exceptional customer service with timely communication regarding delivery statuses.
Manager
Kroger Fuel
2018.08 - 2022.09
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
Cashier/Retail Sales Associate
Ace Hardware
2015.04 - 2018.06
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Simulation/Animation/Gaming
Eastern Michigan University
Ypsilanti, MI2025-04
Associate of Applied Science - 3D Animation Arts
Washtenaw Community College
Ann Arbor, MI2021-12
Skills
- Complex Problem-solving
- Analytical thinking
- Customer service
- Attention to detail
- Goal oriented
- Verbal and written communication
- Public speaking
- Training and mentoring
- Strategic planning
- Team building
- Conflict resolution
- Relationship building
- Employee motivation
Timeline
Person in Charge
Jimmy John's
2023.05 - Current
Manager
Kroger Fuel
2018.08 - 2022.09
Cashier/Retail Sales Associate
Ace Hardware
2015.04 - 2018.06
Bachelor of Science - Simulation/Animation/Gaming
Eastern Michigan University
Associate of Applied Science - 3D Animation Arts
Washtenaw Community College