Matthew Wagner
DoorDash
Waldwick,NJ
5
years of professional experience
Detail-oriented worker with experience in diagnosing and fixing various equipment. Committed to maintaining safety standards and delivering exceptional client support. Eager to leverage collaborative skills in a dynamic environment.
Work History
Delivery Driver
3 Years 1 Month- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained vehicle cleanliness and safety standards in compliance with company policies.
Hardware Sales & Screen Repair Technician
9 Months- Diagnosed and repaired a variety of hardware and tools to ensure functionality.
- Conducted quality inspections on repaired items to maintain high service standards.
- Assisted customers in selecting appropriate repair solutions for their needs.
- Maintained organized work area, ensuring safety compliance and efficient workflow.
- Learned new repair techniques and tools to enhance service delivery skills.
- Assisted customers in identifying hardware needs and recommended appropriate products.
- Provided product demonstrations to enhance customer understanding of features and benefits.
- Maintained organized inventory displays to ensure easy accessibility for customers.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Answered customer inquiries regarding product specifications, pricing, and availability.
- Managed Hardware coming into and out of the store, calling up to 30 customers a shift
Education
Bachelor of Arts - Economics
- Tau Kappa Epsilon Fraternity Member
- Social Chair for Tau Kappa Epsilon, From November 2023 to November 2024
Skills
Client support
Workplace safety protocols
Hardware repair
Application installation
Expertise in product features and benefits
Prioritization and scheduling
Teamwork and collaboration
Dependable and reliable
Timeline
Delivery Driver
DoorDash
04.2023 - 05.2026Read More
Hardware Sales & Screen Repair Technician
Home Hardware
06.2021 - 03.2022Read More
University of South Carolina
Bachelor of Arts from Economics
Read More