Matthew Gebhardt
West Islip,NY
Summary
Strategic candidate passionate about leveraging knowledge in transportation and logistics, with strong problem-solving and multitasking skills. Deep understanding of transportation management systems and GPS tracking software. Highly collaborative and excels in high-pressure environments, consistently delivering exceptional results.
Overview
10
10
years of professional experience
Work History
Dispatcher
Plycon Transportation
01.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Act as a liaison between drivers, customers, and other stakeholders to address inquiries, provide updates, and resolve any issues.
- Monitor the progress of shipments in real-time to ensure adherence to schedules and handle any delays or issues that arise.
- Use tracking systems and software to keep accurate records of deliveries and driver performance.
- Provide excellent customer service by addressing customer concerns, providing accurate delivery estimates, and ensuring high levels of customer satisfaction.
- Quickly address and resolve any operational problems or emergencies, such as vehicle breakdowns or route changes.
Financial Professional
AXA ADVISORS, LLC
01.2019 - 10.2019
- Meet with clients to assess their financial needs, goals, and aspirations.
- Develop and present customized financial strategies and plans based on clients’ financial situations.
- Build and maintain strong relationships with clients by providing exceptional service and ongoing support.
- Identify and prospect potential clients through networking, referrals, and other business development activities.
- Conduct seminars, workshops, or presentations to attract new clients and educate the public about financial planning.
- Obtained New York State LA&H Insurance license, Finra (SIE) license, Finra Series 7 license, Finra Series 63 license.
Flagship Assistant Branch Manager
Enterprise Holdings
06.2018 - 09.2018
- Create a competitive yet cohesive office environment
- Set employees daily and weekly sales goals and follow up individually
- Establish strategic relationships with business accounts, body shops owners, and insurance agents
- Address escalated customer complaints and remedy the situation promptly and professionally
- Train and develop employees on business operations.
Management Assistant
Enterprise Rent-A-Car
03.2018 - 06.2018
Management Trainee
Enterprise Rent-A-Car
06.2016 - 03.2018
Assistant Floor Manager
The Steel Supply
06.2014 - 01.2016
Education
Bachelor of Business Administration -
Pace University – Lubin School of Business
Pleasantville, NY05.2014
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Customer Relations
- Schedule Management
- Route Planning
Timeline
Dispatcher
Plycon Transportation
01.2023 - Current
Financial Professional
AXA ADVISORS, LLC
01.2019 - 10.2019
Flagship Assistant Branch Manager
Enterprise Holdings
06.2018 - 09.2018
Management Assistant
Enterprise Rent-A-Car
03.2018 - 06.2018
Management Trainee
Enterprise Rent-A-Car
06.2016 - 03.2018
Assistant Floor Manager
The Steel Supply
06.2014 - 01.2016
Bachelor of Business Administration -
Pace University – Lubin School of Business
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