Mattie Lackey
Chattanooga,TN
Summary
Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated professional with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. An upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
UTC Human and Health Performance
Chattanooga, Tennessee
09.2023 - 05.2024
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Facilitated communication between different departments within the organization.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Compiled data from various sources into organized reports for review by management team.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed office supplies inventory.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Clerical Aide
Etowah County Courthouse
Gadsden, AL
06.2021 - 07.2023
- Inputted data into computer software programs accurately and efficiently.
- Sorted through paperwork to be filed away or shredded appropriately.
- Assisted with filing and organizing documents in the office.
- Organized files using an alphabetical or numerical system.
- Operated various office machines including photocopiers, fax machines and scanners.
- Created labels, envelopes and other materials as requested by staff members.
- Greeted visitors in a professional manner upon arrival at the office building.
- Scanned documents into electronic format for storage purposes.
- Directed clients and guests to correct departments, rooms, and staff members.
- Operated office equipment such as computers, printers, copiers and scanners.
Education
Bachelor of Science - Exercise Science
The University of Tennessee - Chattanooga
Chattanooga, TN12-2025
Associate of Science - General Studies
Gadsden State Community College
Gadsden, AL05-2023
Skills
- Spreadsheet Management
- Minute Taking
- Database Management
- Appointment Scheduling
- Mail handling
- Filing
- Medical Terminology
- Strong Problem Solver
Affiliations
- During high school, I volunteered with my hometown's Special Needs Olympics for three years.
- During the summer, I assist in procuring and preparing snack bags for underprivileged children in my hometown enrolled in the summer snack program.
- I served as a coach for two seasons of Soccer Tots.
- I managed a concession stand for approximately two years.
- I have been providing babysitting services since the age of 14.
- I provided childcare at my church to enable parents to attend Bible study sessions every Sunday night
References
References available upon request.
Timeline
Administrative Assistant
UTC Human and Health Performance
09.2023 - 05.2024
Clerical Aide
Etowah County Courthouse
06.2021 - 07.2023
Bachelor of Science - Exercise Science
The University of Tennessee - Chattanooga
Associate of Science - General Studies
Gadsden State Community College
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