Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maura Dickerson

Dover,DE

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Crew Member

Dunkin' Donuts
11.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.

Education

High School Diploma -

POLYTECH High School
Woodside, DE
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Safety awareness
  • Attention to detail
  • Heavy lifting

Certification

CNA certication

Timeline

Crew Member

Dunkin' Donuts
11.2022 - Current

High School Diploma -

POLYTECH High School

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Maura Dickerson