MAUREEN EPPS
Upper Darby,PA
Summary
Motivated social worker with a strong desire to provide support to diverse populations. Skilled listener who quickly assesses and understands the needs of others, ensuring necessary support is provided. Proactive and goal-oriented professional with exceptional time management and problem-solving abilities. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Director of Social Services
Aventura At Prospect Park
11.2023 - 05.2024
- Handled or delegated resident support concerns respectfully to preserve resident’s dignity, health, and safety
- Implemented and created social services care plans for each resident base on their individual need, with quarterly updates
- Maintained consistent personal interaction with residents and families to assure optimum care.
- Referred families to shelters, legal resources, and educational programs.
- Established preliminary and comprehensive assessment for social service needs of 170 consumers.
Director of Social Services
King of Prussia Skilled Nursing & Rehabilitation
12.2022 - 11.2023
- Collaborated with social services staff, interdisciplinary team, and administration to promote and protect patient rights, dignity, independence, and psychological well-being
- Maintain good working relationships with center employees, conducted and plan weekly meetings with administration and nursing staff to collaborate and plan for discharge
- Educated 60 patients and families regarding their rights and responsibilities, health care decision-making/advance directives, and community resources.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
Social Worker/Coordinator
Human Good
11.2020 - 09.2022
- Ensured confidentiality by adhering to HIPPA& all other privacy standards
- Promoted a positive work environment by collaborating with community team members
- Provided assistance for 50 residents with money management, budgeting, and income maintenance.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
OUTREACH SOCIAL WORKER
Absolute Care
10.2019 - 10.2020
- Established strong relationships with community hospitals to ensure appropriate follow-up care once participants are discharged from treatment.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
SOCIAL WORKER | CASE MANAGER
Senior Community Service
05.2015 - 05.2019
- Developed and implemented detailed and consumer-focused in-home care plans
- Facilitated training for new 10 staff members on agency material and state policy compliance requirements.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Education
Doctor of Philosophy - Human Services
Walden University
Minneapolis, MN08.2023
Master of Philosophy - Public Health Education
Walden University
Minneapolis, MN08.2021
Master of Social Work - Social Work
Chester, PA08.2018
Skills
- Client Advocacy
- Policy Implementation
- Program implementation
- Data Analysis
- Administrative Management
- Staff Supervision
Fieldwork
- Social Work Intern | District 1199C Training & Upgrading Fund
- Social Work Intern | Senior Community, Domiciliary Care
Timeline
Director of Social Services
Aventura At Prospect Park
11.2023 - 05.2024
Director of Social Services
King of Prussia Skilled Nursing & Rehabilitation
12.2022 - 11.2023
Social Worker/Coordinator
Human Good
11.2020 - 09.2022
OUTREACH SOCIAL WORKER
Absolute Care
10.2019 - 10.2020
SOCIAL WORKER | CASE MANAGER
Senior Community Service
05.2015 - 05.2019
Doctor of Philosophy - Human Services
Walden University
Master of Philosophy - Public Health Education
Walden University
Master of Social Work - Social Work
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