Maurice Everett
Boynton Beach,FL
Summary
I have a passion for people, and I meet leaders and team members where they are in their development. I operate a dynamic business, and provide my internal and external customer superior service. I am a focused leader with over twenty years of comprehensive experience leading teams to high levels of operational excellence, sustained revenue growth, team efficiency, and customer loyalty. I set clear expectations, validate the work of my direct reports, and hold myself and my team accountable to deliver all business priorities.
Overview
19
19
years of professional experience
Work History
Store Manager
Big Lots
Del Rey, FL
03.2012 - Current
- Meeting my leaders where they are in their development in order to execute our business priorities.
- Executed plans to enhance sales performance and profitability.
- Implemented changes based on financial data analysis to improve performance.
- Evaluated the efficiency levels of different store departments to identify areas for improvement.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Maintained high levels of customer satisfaction through the establishment of service protocols and regular staff performance evaluations.
Store Manager
Family Dollar
Deland, Florida
03.2010 - 03.2012
- Manage the everyday activities of the store which involve processing customer transactions, maintaining inventory levels and safeguarding company assets.
- Maintained optimal inventory levels by closely tracking stock and placing timely replenishment orders.
- Devised tactical plans to drive sales growth and enhance overall profitability.
- Created weekly work schedules for store personnel.
- Managed the performance of new employees through monitoring progress and providing feedback.
Strore Manager
RadioShack
Deland, FL
05.2005 - 02.2009
- Streamlined internal processes, resulting in improved efficiency and better bottom-line performance
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Provided swift solutions to customer concerns.
Education
Bachelor of Science - Business Administration And Management
Delaware State University
Dover, DE05-2000
Skills
- Leadership Development
- Team Leadership
- Store Merchandising
- Operations Management
- Sales Coaching
- Customer Relations
Timeline
Store Manager
Big Lots
03.2012 - Current
Store Manager
Family Dollar
03.2010 - 03.2012
Strore Manager
RadioShack
05.2005 - 02.2009
Bachelor of Science - Business Administration And Management
Delaware State University
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