
Dynamic and results-oriented management professional with 15+ years of experience leading operations, developing high‑performing teams, and elevating customer satisfaction across retail, pharmacy, and rental car industries. Proven ability to streamline processes, drive revenue growth, and build strong customer relationships. Bilingual in English and Spanish, with a commitment to operational excellence and exceptional service delivery.
Net Promoter Score winner for the area for exceptional Customer service.
2018,2020,2022,2023