Maverick Graham
Fort Smith,AR
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Leader
Genospizza
03.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
05.2023
Skills
- Issue Resolution
- Cash Handling
- Staff Supervision
- Complaint Resolution
- Role Modeling
- Staff Training
- Customer service
- Employee Relationships
Timeline
Shift Leader - Genospizza
03.2021 - Current
Greenwood High School - High School Diploma,
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