Max Debrovner
Seattle,WA
Summary
Dynamic professional specializing in inside sales and customer relationship management. Skilled in leveraging CRM technology to drive sales and maintain customer satisfaction. History of building strong client connections through personalized interactions in both fine dining and fast-paced settings. Ability to adapt restaurant industry insights to enhance performance in various sectors..
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Emerald City Energy
Seattle, Washington
08.2025 - 03.2026
- Assisted customers with product inquiries and service options to align solutions with their needs.
- Managed customer accounts, ensuring accurate and up-to-date information for effective service.
- Conducted follow-up calls to verify customer satisfaction and enhance engagement.
- Provided product demonstrations to educate potential clients on offerings.
- Utilized CRM software to track leads and manage sales pipeline effectively.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Negotiated prices, terms of sale and service agreement to close transactions.
Server
Mamnoon
Seattle, Washington
03.2021 - 04.2024
- Trained new servers on menu items and service standards to ensure consistent service quality.
- Recommended menu items based on guest preferences to enhance dining experiences at Mamnoon.
- Contributed to team meetings by discussing service improvements and sharing best practices.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Spinasse
Seattle, Washington
06.2018 - 03.2021
- Began as a server assistant and was promoted to server, specializing in Piedmontese cuisine
- Delivered exceptional table service in high-end dining environment, enhancing guest satisfaction.
- Recommended wine pairings to enhance guest dining experiences.
- Trained in wine and liquor service to enrich guest experiences and ensure comprehensive service.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Resolved customer complaints with professionalism and patience, contributing to positive dining experiences.
Server/Bartender
Lionhead
Seattle, Washington
02.2016 - 06.2018
- Trained new bartenders in drink preparation and upselling techniques, enhancing team service capabilities.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Engaged customers in friendly conversation to create enjoyable bar experiences, fostering customer loyalty.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server Assistant
Poppy
Seattle, Washington
02.2013 - 02.2016
- Began as a part-time janitor for the company and was quickly promoted to server assistant.
- Assisted servers in delivering food and beverages to guests promptly.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Restocked supplies during service, supporting smooth operations and timely service.
- Gained extensive food knowledge in a chef-driven restaurant with a daily changing menu, enhancing guest dining experience.
- Engaged with guests to provide menu information and address inquiries.
- Prepared tables for new guests by setting utensils, glasses, and napkins.
- Maintained cleanliness in facility, ensuring a welcoming environment for guests.
Education
High School Diploma -
Eastside Catholic
Issaquah, WA06-2010
Some College (No Degree) - Computer Science
Western Washington University
Bellingham, WASkills
- Customer relationship management
- CRM software utilization
- Sales negotiation
- Account management
- Telephone sales techniques
- Customer engagement strategies
- Reliability
- Relationship development
References
- Mike Bryan - General Manager (972) 989-9435
- Jason Tate, CEO - Galaxy Partners (206) 999-1858
- Nathan Parker, VP Field Operations - Blackwood Builders (206) 707-1797
- Angela Lopez, Front of House Manager - Spinasse (503) 984-3294
- Garrett Doherty, Chef/Owner - Lionhead (323) 459-1696
- Jason Erickson Front of House Manager - Poppy (206) 919-9904
Timeline
Inside Sales Representative
Emerald City Energy
08.2025 - 03.2026
Server
Mamnoon
03.2021 - 04.2024
Server
Spinasse
06.2018 - 03.2021
Server/Bartender
Lionhead
02.2016 - 06.2018
Server Assistant
Poppy
02.2013 - 02.2016
High School Diploma -
Eastside Catholic
Some College (No Degree) - Computer Science
Western Washington University