Maya Harriott
Las Vegas,NV
Summary
Dynamic customer service professional with a proven track record at Raising Cane's, excelling in fast-paced environments. Skilled in cash handling and problem-solving, I enhance customer satisfaction through effective communication and teamwork. Committed to maintaining high standards of cleanliness and organization, I consistently deliver exceptional service that fosters loyalty and repeat business.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Crew Member
Rasing Canes
Las Vegas, NV
04.2026 - Current
- Provided excellent customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently to prepare high-quality food items.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Engaged with customers to create a welcoming atmosphere, actively promoting menu items and special offers.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Sales Associate
Five Below
Las Vegas, NV
04.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness to support efficient operations.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Adapted quickly to new tasks and responsibilities in fast-paced retail environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier/ Waitress
Red Hawk Diner
Montclair, NJ
09.2017 - 09.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and dietary inquiries.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled cash and credit transactions accurately, ensuring balanced till at shift end.
- Collaborated with team members to optimize service during peak hours.
- Resolved customer concerns promptly, enhancing overall satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Delivered exceptional customer service in fast-paced dining environment.
- Took accurate orders and provided menu recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
Customer Service Representative
IDT
Newark, NJ
10.2008 - 03.2010
- Provided exceptional support to customers, addressing inquiries and resolving issues efficiently.
- Utilized CRM software to track customer interactions and ensure timely follow-up.
- Collaborated with team members to streamline processes and enhance service delivery.
- Implemented feedback mechanisms to gather customer insights for continuous improvement.
- Maintained accurate records of customer transactions and interactions in compliance with company standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Montclair High School
Montclair, NJSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Safe food handling
- Integrity and honesty
- Safety awareness
- Basic math
- Verbal and written communication
- Hospitality service expertise
- Menu memorization
- Telephone etiquette
- Beverage preparation
- Point-of-sale transactions
- Willingness to learn
- Reliability and punctuality
Certification
Tam Card
Certifications
Food Handlers Card
Timeline
Crew Member
Rasing Canes
04.2026 - Current
Sales Associate
Five Below
04.2026 - Current
Cashier/ Waitress
Red Hawk Diner
09.2017 - 09.2019
Customer Service Representative
IDT
10.2008 - 03.2010
High School Diploma -
Montclair High School