Maya Patterson
Knoxville,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic in sales with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
All Star Outfitters
09.2016 - 05.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Established and set up customer payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Quoted prices, terms and other specifications.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Criminal Justice -
Bellevue University
Bellevue, NE07.2023
Skills
- Customer Relationship Management
- Daily Workflows
- Product Knowledge
- Goals and Performance
- Serve Customers
- Product and Service Sales
- Time Management
- Cash Register Operations
- Exceptional Customer Service
- Closing Sales
Timeline
Inside Sales Representative
All Star Outfitters
09.2016 - 05.2023
Criminal Justice -
Bellevue University
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