Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maya Sosa

Santa Ana,CA

Summary

Hardworking student committed to great costumer service in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nordstrom
Costa Mesa, CA
04.2024 - Current
  • Verified reservations by phone or in person.
  • Resolved guest complaints in a professional manner.
  • Promoted loyalty programs to encourage repeat business.

Store Associate

In-N-Out Burger
Tustin, CA
01.2023 - 04.2024
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Assisted with loading and unloading deliveries from vendors.
  • Performed daily opening and closing procedures for store operation.

Guest Service Representative

Nothing Bundt Cakes
Costa Mesa, CA
01.2022 - 03.2023
  • Verified reservations by phone or in person.
  • Provided assistance to guests.
  • Resolved guest complaints in a professional manner.
  • Tracked inventory levels of supplies needed for front desk operations.

Education

California State University - Fullerton
Fullerton, CA
05-2027

High School Diploma -

Segerstrom High School
Santa Ana, CA
05-2023

Skills

  • Money Handling
  • Order Processing
  • Positive and professional
  • Customer Service
  • Goal-Oriented
  • Problem-Solving

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Nordstrom
04.2024 - Current

Store Associate

In-N-Out Burger
01.2023 - 04.2024

Guest Service Representative

Nothing Bundt Cakes
01.2022 - 03.2023

California State University - Fullerton

High School Diploma -

Segerstrom High School

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Maya Sosa