Mayda Garcia-Alvarado
Holland,MI
Summary
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
9
9
years of professional experience
Work History
Front Desk Associate
TownePlace Suites by Marriott
Holland, MI
06.2024 - Current
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Maintained daily records of all transactions, including payments and cancellations.
Front Desk Associate
Clarion Hotel by Choice Hotels
Muskegon, Michigan
02.2024 - 06.2024
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Maintained daily records of all transactions, including payments and cancellations.
Front Desk Associate
Country Inn & Suites By Radisson
Muskegon, MI
06.2021 - 05.2023
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Maintained daily records of all transactions, including payments and cancellations.
Farmers Market Vendor
Muskegon Farmers Market
Muskegon, MI
05.2016 - 12.2022
- Organized and set up market booth with displays, signage, and products.
- Prepared fresh produce for sale each day.
- Greeted customers as they arrived at the market and provided them with product information.
Education
High School Diploma -
Shelby High School
Shelby, MI05-2005
Skills
- Credit card handling
- Service dispatching
- Hospitality services
- Registration
Timeline
Front Desk Associate
TownePlace Suites by Marriott
06.2024 - Current
Front Desk Associate
Clarion Hotel by Choice Hotels
02.2024 - 06.2024
Front Desk Associate
Country Inn & Suites By Radisson
06.2021 - 05.2023
Farmers Market Vendor
Muskegon Farmers Market
05.2016 - 12.2022
High School Diploma -
Shelby High School
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