Maynor Sandoval
Springdale,AR
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed at Spark and Outdoorcap. Excelled in critical thinking and active listening, significantly enhancing customer loyalty and streamlining financial processes. Skilled in using software for financial reporting and adept at fostering positive team environments, leading to successful project outcomes and efficient conflict resolution.
Overview
3
3
years of professional experience
Work History
Costumer Service Rep
Spark
01.2022 - Current
- Delivered groceries and provided personalized shopping services for customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Superintendent
Cleanway Restoratio & Construction
01.2024 - 05.2024
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
Accounting Specialist
Outdoorcap
01.2022 - 04.2022
- Input financial data and produced reports using [Software].
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
Education
MBA - Business Administration
Central Baptist College
Conway, AR04.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Superintendent
Cleanway Restoratio & Construction
01.2024 - 05.2024
Costumer Service Rep
Spark
01.2022 - Current
Accounting Specialist
Outdoorcap
01.2022 - 04.2022
MBA - Business Administration
Central Baptist College