Mayra Dimas
Carpentersville,IL
Summary
Adept in customer service and cash handling, I excelled at previous jobs by enhancing customer satisfaction through efficient service and teamwork. Fluent in English and Spanish, my problem-solving skills and ability to collaborate effectively drove positive outcomes, significantly contributing to a clean, welcoming environment and streamlined operations. Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
04.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Walmart
07.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Phlebotomy
07.2024
High School Diploma -
05.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Cleaning
- Taking Orders
- Self-discipline
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Fluent Spanish speaker
- Fluent English speaker
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- PT - Phlebotomy Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteImportant To Me
Work-life balancePaid time off401k matchFlexible work hoursCareer advancementTimeline
Crew Member - McDonald's
04.2023 - Current
Cashier - Walmart
07.2020 - 06.2021
Elgin Community College - Certificate, Phlebotomy
Dundee Crown High School - High School Diploma,