Mayra Garcia
Summary
Detail-oriented healthcare professional with experience in patient scheduling, medical records management, and clinical support. Strong knowledge of medical terminology, HIPAA compliance, and patient coordination with proven ability to support efficient healthcare operations.
Overview
6
6
years of professional experience
Work History
Scheduler
The Neurology Center
12.2025 - Current
- Coordinated patient scheduling to optimize physician availability and resource allocation.
- Utilized electronic health record systems to maintain accurate patient information and appointment histories.
- Collaborated with medical staff to resolve scheduling conflicts and ensure seamless patient flow.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Medical Assistant
The Neurology Center
10.2021 - 12.2025
- Assisted in patient intake and documentation to ensure accurate medical records.
- Conducted preliminary assessments, verifying vital signs and health histories for neurologists.
- Administered medications and injections under supervision, ensuring adherence to safety protocols.
- Maintained cleanliness and organization of examination rooms, promoting a safe environment for patients.
- Utilized electronic health record systems for data entry and retrieval, improving access to patient information.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Records Clerk
Borrego Health
01.2020 - 10.2021
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in organizing and filing medical records to ensure easy retrieval and compliance with regulations.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
Education
Palomar College
05-2026
Standard Diploma - undefined
Escondido High School
01-2011
Skills
- Patient Scheduling
- Medical Records Management
- Knowledge of Epic Systems EMR/EHR systems
- Patient Flow Management
- Procedure Assistance
- HIPAA Compliance
Bilingual
English & Spanish
Timeline
Scheduler
The Neurology Center
12.2025 - Current
Medical Assistant
The Neurology Center
10.2021 - 12.2025
Medical Records Clerk
Borrego Health
01.2020 - 10.2021
Standard Diploma - undefined
Escondido High School
Palomar College