MAYRA INFANTE
Fort Worth
Summary
Customer service professional with over 7 years of experience in administrative and customer service roles, recognized for enhancing court operations through innovative data-driven systems. Proficient in data entry, bilingual communication, and team leadership, driving efficiency and client satisfaction. Passionate about leveraging expertise in property management and financial oversight to support judicial processes and foster a collaborative legal environment. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience, combined with results-focused and quality-driven approach.
Achieve the Most Improved Property Award for 2025
Award for the Marketing on soicial media in 2025.
Overview
8
8
years of professional experience
Work History
Property Manager
Aspire Residential
Saginaw
03.2025 - Current
- Managed tenant relations and resolved property-related issues effectively.
- Coordinated maintenance requests and ensured timely completion of repairs.
- Conducted property inspections to ensure compliance with safety standards.
- Developed and implemented marketing strategies to attract new tenants.
- Collaborated with vendors for landscaping, cleaning, and maintenance services.
- Trained new staff on property management best practices and policies.
- Led budgeting processes and monitored expense management for properties.
- Handled resident complaints and expedited maintenance requests.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Processed evictions when necessary in accordance with state laws and procedures.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
DEPUTY COURT CLERK
City of Forest Hill Tx
Forest Hill
05.2023 - Current
- Maintain accurate court records, enhancing efficiency and reducing errors significantly.
- Assist judges in courtroom procedures, ensuring smooth and timely hearings.
- Implement organized filing system, expediting document retrieval and data entry.
- Collaborate with legal parties to gather case information, supporting effective proceedings.
- Enhanced court operations by streamlining case file management, leading to noticeable improvements in processing times and client satisfaction.
- Implemented a data-driven scheduling system to minimize conflicts, ensuring timely court proceedings and reducing delays.
PROPERTY MANAGER
Capstone Management Group
Fort Worth
12.2020 - 03.2023
- Conducted inspections, ensuring property compliance and safety standards.
- Increased rental income by optimizing expense management and planning.
- Facilitated tenant relations, leading to high occupancy and satisfaction.
- Managed lease renewals and collections, maintaining financial stability.
- Developed marketing strategies, boosting occupancy and tenant retention.
- Maintained accurate records of rental payments, ensuring compliance with landlord statutes and minimizing discrepancies.
- Coordinated with maintenance teams to address tenant issues promptly, fostering a supportive living environment and improving tenant satisfaction.
- Provided 24-hour emergency service for tenants, demonstrating commitment to tenant welfare and enhancing community trust.
LEASING CONSULTANT
WAK Management
10.2018 - 12.2019
- Facilitated lease agreements, enhancing tenant satisfaction and occupancy rates.
- Streamlined application processes, reducing approval time and boosting efficiency.
- Resolved tenant issues promptly, improving community relations and retention.
- Conducted market analysis, informing pricing strategies and competitive positioning.
Education
DIPLOMA -
Arlington Heights High School
Fort Worth, TXSkills
- Property Management
- Customer Service
- Microsoft Office
- Data Entry
- Financial Management
- Administrative Support
- Bilingual
- Team Leadership
- Problem Solving
- Sales
- Marketing
- Leasing
- Time Management
- Communication
Languages
- Spanish
- English, Native
- Spanish, Native
Accomplishments
Most Improved Property of 2025
Timeline
Property Manager
Aspire Residential
03.2025 - Current
DEPUTY COURT CLERK
City of Forest Hill Tx
05.2023 - Current
PROPERTY MANAGER
Capstone Management Group
12.2020 - 03.2023
LEASING CONSULTANT
WAK Management
10.2018 - 12.2019
DIPLOMA -
Arlington Heights High School