Mazen Elhaw
Ward,AR
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Red river ford
Cabot, Arkansas
12.2023 - 12.2024
- Provided accurate information about products, prices and services.
- Maintained records related to sales for store management.
- Bagged or packaged purchases and wrapped gifts.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Placed special orders or called other stores to find desired items.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Associate
McLarty Volkswagen
North Little Rock, AR
12.2019 - 12.2023
- Provided accurate information about products, prices and services.
- Maintained records related to sales for store management.
- Bagged or packaged purchases and wrapped gifts.
- Demonstrated product features and benefits for customers' needs.
- Described merchandise and explained use, operation and care.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Developed trusting relationships with customers by making personal connections.
- Used technology resources to assist customers in locating and selecting items.
- Greeted customers and provided exceptional customer service.
- Identified needs of customers promptly and efficiently.
Security Officer
Wrightsville prisons
Little Rock, AR
11.2016 - 07.2019
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Assisted in the development and implementation of security policies and procedures.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Adhered to post orders while maintaining a visible presence around the property.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Maintained accurate logs of all security related activities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Monitored premises and recorded activity in daily officer reports.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Assisted with crowd control during large events held at the facility.
- Checked for safety hazards and took corrective action when necessary.
Education
High School Diploma -
Kawmya
Alexandria06-2012
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Upselling and cross selling
- Brand promotion
- Product sales
- Sales training
- Service oriented
- Business development
- Meeting deadlines
- Product recommendations
- Client account management
- Inventory control procedures
- Excellent people skills
- Persuasion techniques
- Exceeds sales goals
- Adapt to diverse groups
- Goal oriented
- Customer needs assessment
- Customer engagement
- Professional demeanor
- Sales trends
- Sales expertise
- Speaks Arabic and English fluently
Timeline
Sales Associate
Red river ford
12.2023 - 12.2024
Sales Associate
McLarty Volkswagen
12.2019 - 12.2023
Security Officer
Wrightsville prisons
11.2016 - 07.2019
High School Diploma -
Kawmya