Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKayla Boyce

Leavenworth,KS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

911 Dispatcher

Jackson County
05.2023 - 08.2023
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed established protocols for professional handling of emergency situations.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Provided on-the-job training and coaching to develop new dispatchers.

Daycare

Daycare
06.2022 - 04.2023
  • Assisted in maintaining accurate records of attendance, allergies, and individualized care plans for each child.
  • Contributed to the cleanliness of the facility by performing routine maintenance tasks such as sweeping, mopping, and sanitizing surfaces.
  • Provided excellent care for diverse groups of children, catering to individual needs and cultural backgrounds.
  • Built strong relationships with families through open communication channels and attending community events together.

Server

Applebees
07.2021 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Diploma -

Leavenworth High School
Leavenworth
05.2022

Skills

  • Works Well Under Pressure
  • Active Listening
  • Critical Thinking
  • Computer Skills
  • Typing Speed
  • Problem-Solving
  • Memory retention
  • Information intake
  • Basic life support understanding

Timeline

911 Dispatcher

Jackson County
05.2023 - 08.2023

Daycare

Daycare
06.2022 - 04.2023

Server

Applebees
07.2021 - 08.2022

Diploma -

Leavenworth High School
McKayla Boyce