Mckenna Killian
River Falls,WI
Summary
Proven track record in enhancing customer satisfaction and sales at SUBWAY® Restaurants, leveraging strong cash register operation and customer relations skills. Excelled in fast-paced environments, achieving significant improvements in customer engagement. Demonstrated exceptional time management and cleaning standards, contributing to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Cashier
SUBWAY®Restaurants
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Custmer Service
The Enchanted Hat
08.2023 - 10.2023
Dietary Aide
Presbyterian Homes
05.2021 - 08.2022
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Cleaned and organized kitchen, dining and service areas.
- Observed diners to respond to additional requests and determine when meal completed.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Receptionist
Audiology Ear Care Clinic
06.2020 - 08.2020
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Environmental Science
University of Wisconsin - River Falls
River Falls, WI05.2026
High School Diploma -
Mounds View Senior High School
Arden Hills, MN05.2022
Skills
- Customer Assistance
- Cash Register Operation
- Purchase assistance
- Guest inquiries
- Retail Merchandising
- Cleaning and sanitizing
- Customer Relations
- Order Taking
- Time management skills
Timeline
Cashier
SUBWAY®Restaurants
05.2024 - Current
Custmer Service
The Enchanted Hat
08.2023 - 10.2023
Dietary Aide
Presbyterian Homes
05.2021 - 08.2022
Receptionist
Audiology Ear Care Clinic
06.2020 - 08.2020
Bachelor of Science - Environmental Science
University of Wisconsin - River Falls
High School Diploma -
Mounds View Senior High School