Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Kirk

Portland,OR

Summary

I have moved from West Virginia all the way to Portland at the age of 19. I’ve been enjoying life a lot here, there are a lot more opportunities than I’m used to. I have been working at Wendy’s since March, my position has put me in a lot of situations where I need to problem solve, deescalate, and work in a faster-pace environment than I’m used to. Working at Dairy Queen was one of my favorite jobs, and at the Fayetteville location in particular, I was able to have the experience of leadership. I did not have a formal manager title or training, but there were times that I had to step up for the good of the store, and they were good learning experiences. Working at Cherry Hill was quite a fun experience. If you didn’t know, it’s the company that does Easter bunny and Santa photos. It was a very versatile job experience-wise, I got to do photography for a job at 16 years old, and had a lot of good bonding with customers, and learned some sales tips as well. On top of my work experience, in the time that I have been in Portland, I recently completed a phlebotomist technician course. All I need to do is take my exam, and I will be ready to work.

Overview

4
4
years of professional experience

Work History

Crew Member

Wendy's
Portland, OR
03.2025 - Current

Crew Member

Dairy Queen Grill & Chill
Beckley, WV
07.2024 - 12.2024
  • Assisted team members in preparing and serving food items efficiently.
  • Maintained cleanliness of workstations and dining areas to ensure hygiene compliance.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Fostered positive team environment by assisting coworkers during rush periods.

Crew Member

Dairy Queen Grill & Chill
Fayetteville, WV
05.2022 - 02.2023
  • Operated kitchen equipment and maintained food safety standards.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Seasonal Sales Associate/Photographer

Cherry Hill Photography
Mount Hope, WV
03.2022 - 04.2022
  • Assisted clients in selecting photography packages, enhancing customer satisfaction and retention.
  • Processed customer transactions accurately using POS systems, maintaining financial integrity during sales operations.
  • Resolved customer inquiries and concerns promptly, fostering a positive shopping experience and building rapport.
  • Maintained cleanliness and organization of sales floor, creating an inviting atmosphere for customers to explore offerings.
  • Took photographs set to meet company standards.
  • Maintained a safe and festive environment for children and their families.

Education

High School Diploma -

Woodrow Wilson High School
Beckley, WV
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning and sanitizing
  • Safety awareness
  • Basic math
  • Verbal and written communication

Timeline

Crew Member

Wendy's
03.2025 - Current

Crew Member

Dairy Queen Grill & Chill
07.2024 - 12.2024

Crew Member

Dairy Queen Grill & Chill
05.2022 - 02.2023

Seasonal Sales Associate/Photographer

Cherry Hill Photography
03.2022 - 04.2022

High School Diploma -

Woodrow Wilson High School