McKenna Sampson
Denton,TX
Summary
I have held a variety of customer service jobs from babysitting to dog sitting to working in a restaurant and working as a children's party hostess. From all these positions I've acquired a strong work ethic and helpful time management skills gained from balancing working part time and attending school full time. I've become a hardworking and passionate job seeker with strong organizational skills ready to make a difference. I try to maintain focus and positive attitudes in stressful situations and high-volume work places. I enjoy getting to know people so I tend to thrive in environments where I can provide customer care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
South Shore Grille
03.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Children's Party Host
Putt Putt Fun House
12.2021 - 04.2022
- Decorated and set tables in accordance with party themes and age groups.
- Planned parties according to customer specifications.
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Directed guests to correct areas for eating, dancing and other services.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Education
Bachelor of Arts - Social Sciences
University of North Texas
Denton, TX05.2026
High School Diploma -
Clear Falls High School
League City, TX06.2022
Skills
- Guest Relations Management
- Performance Improvement
- Quick Learning
- Service Prioritization
- Hospitality Service Expertise
- Time Management
- Tactical Communications
- Maintaining Safe Environment
- Cardiopulmonary Resuscitation (CPR) Trained
Affiliations
- FOCUS; an on campus Christian youth ministry
Certification
- Healthcare CPR Association; CPR: Adult, Child, Infant & AED Training (BLS) Training - 4/17/23-4/17/2025
Timeline
Server
South Shore Grille
03.2023 - 08.2023
Children's Party Host
Putt Putt Fun House
12.2021 - 04.2022
Bachelor of Arts - Social Sciences
University of North Texas
High School Diploma -
Clear Falls High School