Meaghan James
Canton,OH
Summary
During my internship at Dennison Railroad Depot Museum, Zoar Historic Village, and Fort Laurens Museum, I gained valuable hands-on experience in the field of museum studies. Collaborating closely with museum curators and staff, I actively contributed to the development and execution of diverse exhibits, showcasing my proficiency in exhibit curation and installation. My responsibilities included conducting in-depth research on artifacts, providing essential insights into their historical and cultural significance. Engaging with patrons, I enhanced the visitor experience by offering information and answering inquiries about exhibits and the museum's rich history. Additionally, I actively participated in planning and executing various museum events, contributing to the institution's outreach efforts and community engagement. Utilizing museum databases and cataloging systems, I demonstrated meticulous attention to detail in organizing and documenting artifacts.
Overview
6
6
years of professional experience
Work History
Server
Winking Lizard Tavern
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Intern
Fort Laurens Museum
05.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Managed social media accounts to boost the museums visibility, generating increased interest from prospective visitors.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Intern
Zoar Historic Village
05.2023 - 08.2023
- Enhanced historical understanding by conducting thorough research and analysis on various topics.
- Provided valuable support as a consultant for museums, assisting with exhibit development and content creation.
Sever
Hog Heaven
07.2018 - 03.2023
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Intern
Dennison Railroad Depot Museum
06.2021 - 08.2021
- Contributed to a positive team environment by collaborating with fellow interns on group projects.
- Contributed to the success of museum programs by providing excellent customer service to visitors.
- Conducted thorough research on artifacts and collections, ensuring accurate information for displays and publications.
- Maintained detailed records of artifact acquisitions, streamlining the cataloging process for future reference.
- Provided guided tours to visitors, sharing historical knowledge and fostering a deeper understanding of exhibits.
- Assisted in the conservation and preservation of artifacts, ensuring their longevity for future generations to appreciate.
- Entered information about museum collections into computer databases.
- Closely evaluated artifacts, documenting characteristics, measurements, and cultural importance of each piece.
- Minimized further deterioration and restored original appearances by filling in missing or broken areas with fabricated components.
Education
Bachelor of Arts - History And Communication Studies
Kent State University
Canton, OH12.2023
Associate of Arts - History
Kent State University
New Philadelphia, OH05.2022
High School Diploma -
Claymont High School
Uhrichsville, OH05.2019
Skills
- Guest Relations Management
- Time Management
- Service Prioritization
- Effective Communication
- Multitasking Abilities
- Conflict Resolution
- Interpersonal Skills
- Verbal Communication
- High Attention to Detail
Timeline
Server
Winking Lizard Tavern
08.2023 - Current
Intern
Fort Laurens Museum
05.2023 - 08.2023
Intern
Zoar Historic Village
05.2023 - 08.2023
Intern
Dennison Railroad Depot Museum
06.2021 - 08.2021
Sever
Hog Heaven
07.2018 - 03.2023
Bachelor of Arts - History And Communication Studies
Kent State University
Associate of Arts - History
Kent State University
High School Diploma -
Claymont High School
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